Cornerstone Steel, LLC (“Cornerstone Steel,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cornerstonesteel.com (the “Site”), contact us, request a quote, or otherwise interact with our services.

Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the practices described in this Policy. If you do not agree, please do not use our Site.

1. Information We Collect

We may collect the following categories of information:

Information You Provide Directly

• Contact information (name, email address, phone number, company name, job title)
• Inquiry or quote request details (project specifications, material requirements, delivery location, etc.)
• Messages submitted through contact forms or customer support
• Any other information you voluntarily provide

Information Collected Automatically

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, clickstream data, and referring/exit URLs
• Cookies, web beacons, and similar tracking technologies (see Section 5 below)

Information from Third Parties

We may receive information about you from business partners, service providers, or publicly available sources to the extent permitted by law.

2. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide requested information or quotes
• To process and fulfill orders or service requests
• To communicate with you about our products, services, updates, and promotions (with your consent where required)
• To improve our website, products, and services
• To analyze Site usage and trends
• To maintain the security and integrity of our Site and systems
• To comply with legal obligations and enforce our rights

3. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who perform services on our behalf (hosting, analytics, email delivery, CRM systems, etc.), under appropriate confidentiality agreements
• With affiliates and subsidiaries within the Cornerstone Steel family of companies
• In connection with a business transaction (merger, acquisition, reorganization, or sale of assets)
• When required by law, regulation, or legal process (including to government authorities)
• To protect the rights, property, or safety of Cornerstone Steel, our users, or the public

4. Legal Basis for Processing (Where Applicable)

For users in regions with data protection laws (such as the EU/UK or certain U.S. states), our processing is based on: contractual necessity, legitimate business interests, legal compliance, or your consent.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings. For more details, please see our Cookie Policy (if separate) or contact us.

Types of cookies we may use:

• Essential cookies (necessary for Site functionality)
• Performance and analytics cookies
• Functionality cookies
• Targeting/advertising cookies (where applicable)

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no security system is infallible, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of data and applicable legal requirements.

8. Your Rights and Choices

Depending on your location and applicable law, you may have rights to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Opt out of certain processing activities (including marketing communications)
• Withdraw consent where processing is based on consent
• Data portability (in certain cases)

To exercise these rights, please contact us using the information below. We will respond within the timeframe required by applicable law. We may need to verify your identity before processing your request.

Opt-Out of Marketing: You may unsubscribe from promotional emails by clicking the “unsubscribe” link in any email or by contacting us directly.

9. Children’s Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can take appropriate action.

10. International Transfers

If you are located outside the United States, please note that your information will be transferred to and processed in the United States. We take appropriate measures to protect your information in accordance with this Policy and applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Policy on this page and updating the effective date. We encourage you to review this Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Cornerstone Steel, LLC
Email: info@cornerstonesteelllc.com
Phone: 336-905-9655

This Privacy Policy was last updated on May 21, 2026.